All work

Autotorino Evolution Advisor

Company Deloitte × Autotorino
My role UX/UI Designer
Timeline Jun – Dec 2023
Team 3 designers · Dev · PM
Autotorino Evolution Advisor — EV quiz and recommendation flow
01 · Overview

Turning EV curiosity into confidence

The problem

EV awareness in Italy was growing — adoption wasn't. Users were curious but stuck: the gap between "interested" and "convinced" was filled with unanswered questions about real-world costs, charging logistics, and whether an EV actually fit their life. Autotorino, Italy's leading dealership, needed something to close that gap — without a salesperson in the room.

The solution

A guided advisor that starts with the user's life, not the car catalogue. Four questions about daily habits, current costs, home setup, and existing vehicle — then a personalised recommendation with projected savings and a charging feasibility assessment. Every output updates live as users tweak their inputs.

4
User archetypes defined
7
Months end-to-end
02 · The advisor journey

Four questions that know your situation

No car specs upfront. No overwhelming forms. Four steps that start from what users already know — their habits, costs, and home setup — and build a complete picture before surfacing any recommendation. A conversation about their life, not a configuration wizard.

Step 1 captures daily distance and route type. Step 2 converts current fuel spend into a savings baseline. Step 3 reads home power setup — the detail most EV advisors skip, but the one that determines real charging feasibility. Step 4 adds the current vehicle for like-for-like comparison and incentive eligibility. Each answer feeds the next; the output only appears once the picture is complete.

Autotorino Evolution Advisor — EV quiz desktop Autotorino Evolution Advisor — EV quiz mobile
03 · Comparison & savings

See your savings, pick your car

The survey ends where most advisors begin: a results page built around the user's specific inputs — matched EV recommendations, a live savings breakdown, and a side-by-side comparison anchored to what they actually spend today.

Savings calculator

Fuel differential, home charging cost, Ecobonus incentives — projected from the user's actual inputs, not market averages. Every value editable: adjust a number, watch the breakdown update in real time. The goal wasn't a figure — it was understanding.

Autotorino Evolution Advisor — detail and charging info Autotorino Evolution Advisor — detail mobile

Vehicle comparison

Recommended EVs compared side by side — range, charge time, price, incentives, projected annual saving. All anchored to the user's current vehicle, not a market benchmark. Not a catalogue: a shortlist built around one specific person.

Autotorino Evolution Advisor — personalised savings results
04 · Charging management

Charging answers, before users ask

Range anxiety is mostly charging anxiety. The platform addressed it directly — not with reassurance copy, but with actual numbers specific to the user's setup.

Home meter data translated directly into maximum charging power and a full-charge time for each recommended vehicle — not a generic estimate, a number based on the user's actual setup. A charge time estimator let users simulate different scenarios: overnight at home, a fast charger at lunch, a motorway top-up. Public charging was mapped to their typical routes. Across all three panels, the same mechanic: change a variable, results update immediately. The platform became something to explore — not a result to read once and close.

Autotorino Evolution Advisor — vehicle detail and charging management
05 · Learnings

What this project sharpened